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Pre-Purchase FAQ
What happens if a product doesn't work properly?
In case of technical issues or incompatibilities, our support team will help you resolve the problem. If applicable, you may receive a credit or discount for future purchases for any inconvenience caused.
How do I receive the product after purchasing it?
Delivery is immediate after payment is completed. You will receive the digital product directly in your Key Master account.
Do you offer technical support?
Yes, we provide specialized support for installation, configuration, and troubleshooting related to our products.
Do you offer custom development?
Yes, we also offer custom development services on a budget. You can contact us with your idea and we'll provide you with a tailored proposal.
Return policy
At Jota Dev, all products are digital and downloadable for FiveM, so refunds are not issued once delivered.
By clicking "Buy," the customer agrees that the product will be delivered immediately, waives the right of withdrawal, and that refunds will not be accepted except in exceptional cases, such as an error in payment or non-delivery.
If a product has technical defects or does not match the description, we offer specialized support and, if applicable, a credit limit or discount for future purchases. If you have any questions, please contact our support team on Discord.
